Service Pricing
Transparent, competitive rates with flexible service options for both residential and business clients. After-hours support is always available at no extra cost.
🏡 Residential Services
Hourly Rates
- On-site Support: $49.95/hour
Hourly rate for on-site service to a residential customer. - Remote Support: $44.95/hour
Hourly rate for remote service to a residential customer.
Mileage Charges
- Standard (0–5 miles): Free
No charge for nearby travel. - Extended (5+ miles): $1.00 per mile
Applies after the first 5 miles of travel.
💼 Business Services
Hourly Rates
- Standard Support: $74.95/hour
On-site or remote support billed at standard business rate. - Retainer Rate (After Hours Used): $49.95/hour
Discounted rate after retainer hours are consumed. - Retainer Rate (Included Hours): Free
Included service hours as part of your retainer plan.
Mileage Charges
- Standard (0–5 miles): Free
- Extended (5+ miles): $1.00 per mile
Retainer Packages
- Retainer – 3 Hours: $134.95/month
Standard retainer plan with 3 included support hours. - Retainer Plus – 10 Hours: $449.95/month
Great for growing businesses needing more hands-on support. - Retainer Pro – 20 Hours: $899.95/month
Ideal for established businesses that need ongoing service.
🌙 After-Hours Availability
We do not charge extra for evening or weekend service. Whether it’s late-night troubleshooting or scheduled downtime maintenance, we’re available outside normal business hours at no additional cost.